Every time I have a problem with an online casino, I filed a complaint on the Guru website and my complaint was immediately taken care of. The Guru member who takes care of my complaint follows up regularly, works hard for the casino to respond. Last time, it was thanks to Guru that the Casino for which I filed a complaint paid me the money they owed me. Very grateful to Guru!
2917 people found this review useful
They make everything extremely easy. They have the best customer service and the agents answer almost immediately. I never have any issues cashing out. Excellent site.
5855 people found this review useful
Love playing the games they have
0666 people found this review useful
My bet on PSG to win the clash with Arsenal paid off. Yes, I didn't earn much, but it's still nice to think that I guessed the winner.
2262 people found this review useful
€5 free bonus had max. €10 withdraw. Very little limit. I got later some other no deposit, no wagering bonus. Won €30. I tried to withdraw and i had to send bill, proof of id and proof of deposit. Later they told i need to send selfie where i keep a4 paper with betzest text and id and proof of deposit pdf. They verified my account and balance went €0. They said i played after got winning from free spins. Can keep only winnings from free spins.
4158 people found this review useful
Always have a great time! Overall experience is great except the withdrawal process it needs work when it comes to how long it takes to receive winnings they do process it quick but receiving it takes forever so that is the only thing that needs work but aside from that it's great!
1591 people found this review useful